Participatory Journalism … what’s it all about? September 23, 2009
Posted by creativeliberty in Uncategorized.Tags: citizen journalism, crowdsourcing, editing, journalism, new media, participatory journalism, user-generated content, web 2.0, writing
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Four links, three new, one “classic,” related to civic or participatory journalism caught my eye this week. For the uninitiated, participatory journalism refers to the emerging trend of non-professionals taking to the Internet and creating blogs, podcasts, YouTube or Vimeo videos, websites, Twitter feeds, etc., that cover stories that used to be understood as strictly the province of traditional media, such as television and radio stations, newspapers and magazines.
These aren’t intended as a comprehensive introduction to this phenomenon, but rather relevant, and timely (or timeless, in one case) snapshots of where it’s headed.
The People Formerly Known as the Audience
This first post should be required reading for all writers and editors struggling to understand the shifts in the media landscape over the past 10 years. NYU’s Jay Rosen wrote this post in 2006 for his PressThink blog, but he could have written it yesterday. It’s all still so, so true.
He notes that the media platform shifts taking place have many journalists questioning their sanity, but that their former audience members are basically telling them to get over themselves:
“Many media people want to cry out in the name of reason herself: ‘If all would speak, who shall be left to listen? Can you at least tell us that?’
“The people formerly known as the audience do not believe this problem—too many speakers! — is (their) problem.
“Now for anyone in your circle still wondering who (they) are, a formal definition might go like this:
“The people formerly known as the audience are those who were on the receiving end of a media system that ran one way, in a broadcasting pattern, with high entry fees and a few firms competing to speak very loudly while the rest of the population listened in isolation from one another— and who today are not in a situation like that at all.”
Rosen, speaking for most of the post in the voice of the newly empowered audience, tells professional content creators not to worry or complain, but rather, stay relevant and appreciate how content consumers have evolved into content prosumers (produers + consumers).
He writes,
“Look, media people. We are still perfectly content to listen to our radios while driving … Should we attend the theatre, we are unlikely to storm the stage for purposes of putting on our own production. We feel there is nothing wrong with old style, one-way, top-down media consumption…
“But we’re not on your clock any more. Tom Curley, CEO of the Associated Press, has explained this to his people. ‘The users are deciding what the point of their engagement will be — what application, what device, what time, what place.’
“We graduate from wanting media when we want it, to wanting it without the filler, to wanting media to be way better than it is, to publishing and broadcasting ourselves when it meets a need or sounds like fun.”
Still writing in the guise of the audience, he ends the main part of the post (there is a terrific “after matter section” and loads of comments, too) with a gentle ultimatum to his fellow professional journalists:
“There’s a new balance of power between you and us.
“The people formerly known as the audience are simply the public made realer, less fictional, more able, less predictable. You should welcome that, media people. But whether you do or not, we want you to know we’re here.”
If you’re wondering what value there is in user-generated content, or if you’re clinging to the illusion that all these audience members are going to return to their seats and quit making their own media products, you need to read this post.
Mainstream Media Miss the Point of Participatory Journalism
Another group of journalists who might benefit from re-reading Rosen’s post would be the presenters at the Future of Journalism conference, an event held at the University of Cardiff in Wales earlier this month. Alfred Hermida, writing for PBS’s MediaShift blog, feels as if the titles of keynotes and workshops indicate even organizations considered leaders in utilizing user-generated content are still coming at it from the perspective of being the appointed “gate-keepers.”
Hermida writes,
“The advent of participatory journalism, or user-generated content (UGC), has done little to change the way the media works … The research paints a global picture of how journalists are seeking to maintain their position of authority and power, rather than create a more open, transparent and accountable journalistic process that seeks to work with readers …”
The British Broadcasting Corporation, a major player at the conference, illustrated the point being made very well.
“UGC has become institutionalized at the BBC as a form of newsgathering, consolidating the existing relationship between journalists and the audience … This institutional approach towards UGC was reflected in the BBC course on the topic, entitled ‘Have They Got News for Us.’ This session at the conference focused on how to scour comments, pictures and video from the public in order to separate the wheat from the chaff, rather than on how to collaborate with the audience on stories.”
It’s true that crowdsourcing one’s stories is a new skill set, one that many of us haven’t mastered as writers or editors, and that journalism is a long way from empowering citizen journalists to make significant discoveries the way citizen scientists can.
But I agree with the unspoken subtext of this post, which is that a serious, peer-to-peer (or public-to-pro) discussion of the public’s role in shaping, collaborating and even to some degree co-creating the future of journalism has to begin, and soon. Rosen’s essay of 2006 (see above) presages it. And it’s clear that many people are finding value in user-generated content, however much we journalists may disparage its shortcomings.
One way in which journalists are responding to the participatory media landscape is by creating new tools to empower readers to participate intelligently, a niche that fits very nicely with traditional media roles of diving beneath the surface of complex issues and providing context to help others understand an issue’s impact.
Jan Schaffer, executive director of J-Lab: The Institute for Interactive Journalism, recently posted some comments about the winners of this year’s Knight-Batten Awards for Innovations in Journalism. Her piece takes a whirlwind tour through some of the more interesting innovations that are being cooked up inside and outside newsrooms, but the quote that stood out for me the most came from Ellen Miller, whose Sunlight Foundation is making data openly available on a huge array of things, from government contracts and grants, to lobbyists, to congressional bills, and even to the words used most frequently in the Congressional Record.
“Technology is not a slice of the pie of what we do, it’s the pan,” she said.
I think Miller “gets” this change to a participatory media environment and how journalists can enrich the conversation. The participatory nature of Web 2.0 apps and the tools that journalism’s new creative technologists develop aren’t just decorations to be sprinkled on top of the already pre-mixed media pie; they change how the pie is baked. And eaten!
Schaffer’s post is a nice sampler of developments from the outposts of journalistic practice. The focus on innovation is refreshing—while not all of the award winners are equally cutting-edge, these contestants are taking a look at their environment and filling unmet needs, instead of grumbling about how their audience (or former audience!) no longer looks to them for the same things it used to.
Bonus Link!
Civic News Networks: Collaboration v. Competition
Caveat emptor! I haven’t had a chance to watch this 45-minute video, a recording of a panel discussion at the August 2009 Association for Education in Journalism and Mass Communication conference. But it is moderated by Jan Schaffer of J-Lab (a center of American University’s School of Communication) and with a title like this, you can bet I want to hear what the panelists have to say!
Write This Way: Top Writing and Editing Links for June 18, 2009 June 18, 2009
Posted by creativeliberty in Uncategorized.Tags: beat blogging.org, editing, editing links, health journalism, journalism, online journalism, twitter, write this way, writing, writing links
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For this month’s link roundup, good things seem to come in twos.
Conversations on a “sick” topic
We’ve all heard about the health-care reform legislation that is making its way through Congress on the news, but how good is the coverage of health issues in general. I saw a pair of articles recently had experts giving a guarded prognosis to the current state of health journalism.
In a Columbia Journalism Review “Talking Shop” column, Los Angeles Times health reporter Karen Ravn, who recently had her story about patient dishonesty, “Body of Lies,” published in her paper, discussed the future of her specialty with Sanhita Reddy.
Ravn had an interesting point to make about the role of health blogs in the public’s perception of medical information:
“I noticed … (on WSJ’s Health Blog!) that a new survey from the Pew Research Center found that 25 percent of all American adults have read someone else’s commentary or experience about health or medical issues on an online news group, Web site, or blog. More generally, 61 percent look online for health information, and 42 percent say they or someone they know has been helped by info found on the Internet, while only 3 percent say they or someone they know has been harmed by info found on the Internet. These figures suggest that blogs and other Internet sources are playing a largely useful role in health awareness.
“Blogs have the benefit of letting readers interact with writers: ask questions, make contrary points, describe personal experiences (that other readers then get to share). On the other hand, not all blogs are as responsible as the NYT’s and the WSJ’s may be assumed to be. And quality control on reader postings ranges from limited to nil. … I regret (understatement) any extent to which health reporting is a zero-sum game—where the growth of health blogs on the Web means the shrinkage of health sections in the paper.”
Over at the University of Minnesota’s alumni magazine, there is a great interview with Gary Schwitzer, an associate professor in the School of Journalism and Mass Communication at the University of Minnesota who is an expert on health journalism. Schwitzer publishes an award-winning Web site critiquing health care journalism, maintains a health-related news and resource site, and is helping to train the next generation of health care journalists.
In “Sick About Health Care,” Schwitzer is especially critical of the way journalists cover disease and treatment.
“It’s a troubling time and there isn’t time to waste space or air time or column inches on breakthroughs and cures and miracles and fluff. We’re not asking tough questions: What’s the quality of evidence? Who’s going to have access to it? What’s it going to cost? Who’s your source? What are his or her conflicts of interest? This is not only a lesson for journalists, but a lesson for consumers. These are things we should be asking of anyone who makes health care claims. Including your own caregiver…”
He also has tough words for the medical, drug and insurance industries:
“We are over-medicalized. We sell sickness. We fearmonger. We disease-monger. We are actually again being sold on the weapons of mass destruction in our lives, but these are weapons of mass destruction inside us. You’d better have a scan, although nothing is wrong with you. Under the banner of doing good we are doing harm.”
Both articles are excellent ways to inform yourself about the quality of reporting being done on this urgently important topic. Schwitzer also mentions the work of AP medical writer Carla Johnson, who has utilized her attendance at evidence-based journalism workshops to produce stories that take a close look at the results of a new treatment or approach before hailing it as a “breakthrough” or “miracle” (which are two words Schwitzer says health writers should never use).
Cyber-journalism and linking: making it click
BeatBlogging.com had a couple of nice links recently relating to the ethics of hyperlinking and tools that may enable reporters to be even more wired and mobile than ever.
In “Why We Link,” Ryan Sholin discusses why outside links are not just good in a news story, but vital. For those involved in online writing who are not trained in journalism, this may seem like a no-brainer, but there are significant questions of accuracy and quality of link-based information that traditional journalists have rightly raised.
Sholin lists five reasons why linking often and intelligently benefits journalists, and one of his best arguments is that it is one of the best ways to connect with the online community in one’s town:
“If you’re writing about human beings, businesses, organizations, government institutions or any other life form with a presence on the Internet, linking to them in the stories you publish about them is the low-hanging fruit when it comes to participating in your local online community.
“Skipping the link to the city council’s calendar when you mention the next meeting, leaving out the link to the Little League’s online scoreboard when you write a story about its resurgence or not bothering to link to the full database of restaurant inspections when you choose three to write about — these are all easy ways to miss an opportunity to connect with your community and your readers.”
Meanwhile, the same week that the above article came out, BeatBlogging also published a post by Patrick Thornton on tools that may help redefine reporting. He discusses MiFi networks (which are like small-scale Wi-Fi wireless networks), the newest iPhone (which can easily edit and share, as well as record, video and photos), and the increasing affordability of digital cameras and netbooks.
All this points to reporters being able to blend online research and good old-fashioned legwork out in the field, Thornton says. It also means the days of hearing “that’s not my job” in the newsroom (or over the phone!) are gone.
“The era of specialized journalists may be coming to an end. By specialized, I mean people who only write, edit, take photos, etc. Most content producers should be able to at least write and take competent photos and video. A news org may still want a few dedicated photographers and videographers around for big stories and high-end content. Journalists will probably be specializing more in beats and niches and less in a specific content production means.”
I agree with Thornton on this last point, and argue (as a writer and editor with video production experience) that once one gets to a certain point with tool knowledge, what counts in producing media content is the ability to frame a story and tell it well, not one’s expertise in a niche skillset.
Bonus Links!
Even our bonus links are a two-fer this time. Both are from Mashable.com.
Everything I Need to Know About Twitter I Learned in J-School
Great description of parallels between reporter training in journalism school and successful Twitter posts.
Nonfiction Tweets: 70+ Authors to Follow on Twitter
Lists Twitter feeds for numerous nonfiction writers from various genres.
How to Make the Editor Your Friend (III): Be Willing to Revise October 31, 2008
Posted by creativeliberty in Uncategorized.Tags: editing, story coaching, writer, editor, make the editor your friend, self-editing, journalism, article revisions, rewrites, copyediting
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Another area in which little things mean a lot in the writer-editor relationship concern story revisions, and the writer’s ability and willingness to revise a story once it’s been submitted to the editor.
When I say revision, I’m not talking comma patrol. As an editor, I expect to have to do a copyediting sweep to get the article to conform to Associated Press or house style expectations. However, if the writer is able to turn in copy free of typographical or common AP style errors, that shows me that he or she is aware of style issues and is trying to make my job easier, which is a plus.
But even when there’s been a good flow of information on the story’s progress back and forth between writer and editor (which often happens when the editor uses story coaching techniques), parts of an assignment may not hit the mark. The writer might explore a tangent that doesn’t bring out the general theme of the piece, he/she might raise questions with a source that they don’t answer later in the article (but sound deliciously relevant to the editor!), or it may be that one section is too long, while another, more important area has been overlooked in the quest to meet the word count for the assignment.
I often tell new writers to plan for one round of revisions in the article writing cycle. Eight or nine times out of ten, I don’t need a rewrite from them, but it avoids the ugly situation in which a writer might insist I should publish an article “as is” because they don’t have any more time to work on it (this has actually happened to me once or twice; those folks don’t write for me anymore).
My favorite way to communicate rewrites to writers is through a story edit memo, which provides my take on the story (what I got from the piece as a reader), identifies what I see as the story’s primary strengths (e.g., good use of description or quotes, excellent transitions) and summarizes what I see as the article’s main problems. I like to provide as specific feedback as I can, rather than expect the write to know what I mean by “tighten it up a bit” or “tell us more about the subject’s childhood.”
A couple of hints for making the revision phase go more smoothly:
- Clarify with your editor during the assigning phase how many rounds of edits are typical for the publication, if you haven’t worked for them before.
- Let your editor know early on if you’re having trouble structuring the piece in such a way that you can meet your word count without going over. (Or if, heaven forbid, you don’t have enough to fill out the length requirement.) He or she may have suggestions for what to expand or trim.
- If your editor doesn’t provide detailed feedback on a revision, by all means ask for specifics! If the editor says “write less about the businesses involved in this project,” ask how much less (number of words) and if there’s any part of that section he/she wants preserved.
- Don’t forget to ask what’s working about your initial draft. Getting the editor’s take on what he or she likes can make the decision-making while you are cutting or rewriting material easier.
Helpful links related to article revisions
How To Edit, Revise & Rewrite Your Articles, Essays Or Book Chapters
Tips On Revising Your Writing: How To Edit Your Article Or Manuscript Professionally
Rewrites and Revisions: They’re Nothing Personal
Working with Your Editor: Three Tips on Getting the Most out of the Editorial Process
This post is aimed at book writers, but some of the advice about responding to revision requests still holds.


