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Can this profession be saved? November 25, 2009

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Photo courtesy SXC.

I’ve finally read the synopsis of Leonard Downie Jr. and Michael Schudson’s report, “The Reconstruction of American Journalism, ” in the Columbia Journalism Review, as well as a number of reactions to it. I appreciate that CJR let the authors publish such a rich (30-page!) summary of their 100-page report.

Downie, a former executive editor for the Washington Post and currently a professor of journalism at Arizona State University, and Schudson, a professor of journalism at Columbia University, provide their take on what has led up to the current sad state of affairs at American newspapers, and to a lesser degree, at television and radio stations. They discuss the approaches of a number of new media operations (and are generous with links to the projects in question) and suggest several possible new business/nonprofit support models for the industry.

Whether you end up thinking the authors are offering sage advice to journalists, or are off in left field, you really should read the CJR synopsis or the report. It’s important that those of us working in the media have a say in what happens to our profession in the future, and the only way to do that is to be aware of where we’re at now and what people are doing NOW to adapt to the challenges and opportunities the Internet Era has brought us.

On the plus side

The report largely accepts that Web 2.0 and the other cultural factors that have disrupted American journalism are here to stay and cannot be magically “rolled back” by industry collusion (think simultaneous content firewalls on all major newspaper sites) or government mandate. I know this sounds mean, but this is a good sign!  I have been concerned about the number of journalists—including professors and veteran editors and writers—talking as if the Internet is something that must be, or even can be, “stopped.”

Downie and Schudson present a variety of options for fixing the current situation from across the business spectrum. They discuss multiple variations on publicly funded media, as well as foundation-endowed news projects and hybrid corporate/nonprofit news operations. By doing this, they are acknowledging that one model will not fit all in the future, and that journalists need to consider the context of their news operation or project when devising a funding plan.

The authors rightly identify local news coverage as one of the biggest casualties of the shifts in journalism over the past two decades, and do propose several ideas for reviving it. While local involvement and participation seems to generally be associated with our “bowling alone” culture, there are plenty of people who do care about it, and who now have fewer mainstream media resources for tapping into news about the community they live in.

On the minus side

I immediately noticed that there is almost NO discussion of the fate of the magazine industry, perhaps because that’s what my degree is in (magazine journalism) and because I have worked for nearly all my career as a journalist for magazines—either as a freelancer or a staff writer/editor. I believe that magazines had to face the decline of the so-called “mass media” far earlier than newspapers, after the death of “general interest” magazines such as Look, Collier’s and LIFE in the 1960s and 1970s.

By the time I was taking j-school classes in the 1980s, we were told that starting a magazine was much like starting a restaurant—if you know what you’re doing (business-wise) and can self-fund for part of the first five years in business, you have a good chance of making it. Notice that in that description there is no mention of whether the content (or the food) was any good, if competitors were using unfair tactics, or whether customers were reading (or going out for sit-down dinners) less and less. The focus was on establishing a niche and a business model first and foremost. Paying attention to the market, as well as knowing your craft well enough to produce a quality product, were also assumed parts of that model.

On a related note, Downie and Schuder make huge assumptions about the audience for news content and how they will, or should, behave. To be fair, this is something I’ve noticed over and over again when I read essays of this nature written by newspaper-based journalists. The report doesn’t focus much at all on what readers/viewers/listeners are telling journalists about how they’d like to receive their news, or what sorts of news they’d consider worthy of paying for online.

The authors even go so far as to proclaim that “American society must take some collective responsibility for supporting independent news reporting in this new environment,” and wonder out loud in another section whether journalism is a “significant public good whose diminution requires urgent attention.” These are important issues, but this mindset, coupled with a lack of curiosity or genuine connection to one’s audience, comes across as preachy and pedantic—not the sort of vibe one wants to project to attract supporters to an important cause!

Finally, the report points out one of the largest challenges in journalism’s current crisis—we can’t seem to decide if we’re a profession best suited to entrepreneurial or philanthropic support. I like the fact that the authors include both for-profit and nonprofit approaches to new media, but the way in which they are presented serves to highlight the lack of business sense many of us in the field seem to exhibit. What is it that newspapers do? They’re businesses. Wait, no, maybe we should run them as nonprofits? Wait, maybe we can sell ads and get foundation grants, too?

Late in the CJR synopsis, Downie and Schuder use the term “independent news reporting” fairly specifically, and that’s really what they are concerned about, not so much journalism as an industry or business sector. As they note, “it may not be essential to save any particular news medium … What is paramount is preserving independent, original, credible reporting, whether or not it is popular or profitable, and regardless of the medium in which it appears.” (Emphasis in that passage is mine.)

It bothers me that so many of their suggestions rely on government intervention, although I share their opinion that stronger support for radio and televisions stations receiving money through the Corporation for Public Broadcasting would be a good thing. I am a huge fan of public media; however, I also believe that journalistic enterprises can be successful as for-profit businesses. It remains to be seen how that will happen in the future—my feeling is that the “large public” that the authors seek to have journalism’s best work presented to may have already been replaced by a series of balkanized niches, each one hungry for content, but only within a narrow spectrum of interest.

Please use the comment section below to chime in about your reaction to the report, or the state of American journalism in general.

Participatory Journalism … what’s it all about? September 23, 2009

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Photo courtesy SXC.

Four links, three new, one “classic,” related to civic or participatory journalism caught my eye this week. For the uninitiated, participatory journalism refers to the emerging trend of non-professionals taking to the Internet and creating blogs, podcasts, YouTube or Vimeo videos, websites, Twitter feeds, etc., that cover stories that used to be understood as strictly the province of traditional media, such as television and radio stations, newspapers and magazines.

These aren’t intended as a comprehensive introduction to this phenomenon, but rather relevant, and timely (or timeless, in one case) snapshots of where it’s headed.

The People Formerly Known as the Audience

This first post should be required reading for all writers and editors struggling to understand the shifts in the media landscape over the past 10 years. NYU’s Jay Rosen wrote this post in 2006 for his PressThink blog, but he could have written it yesterday. It’s all still so, so true.

He notes that the media platform shifts taking place have many journalists questioning their sanity, but that their former audience members are basically telling them to get over themselves:

“Many media people want to cry out in the name of reason herself: ‘If all would speak, who shall be left to listen? Can you at least tell us that?’

“The people formerly known as the audience do not believe this problem—too many speakers! — is (their) problem.

“Now for anyone in your circle still wondering who (they) are, a formal definition might go like this:

“The people formerly known as the audience are those who were on the receiving end of a media system that ran one way, in a broadcasting pattern, with high entry fees and a few firms competing to speak very loudly while the rest of the population listened in isolation from one another— and who today are not in a situation like that at all.”

Rosen, speaking for most of the post in the voice of the newly empowered audience, tells professional content creators not to worry or complain, but rather, stay relevant and appreciate how content consumers have evolved into content prosumers (produers + consumers).

He writes,

“Look, media people. We are still perfectly content to listen to our radios while driving … Should we attend the theatre, we are unlikely to storm the stage for purposes of putting on our own production. We feel there is nothing wrong with old style, one-way, top-down media consumption…

“But we’re not on your clock any more. Tom Curley, CEO of the Associated Press, has explained this to his people. ‘The users are deciding what the point of their engagement will be — what application, what device, what time, what place.’

“We graduate from wanting media when we want it, to wanting it without the filler, to wanting media to be way better than it is, to publishing and broadcasting ourselves when it meets a need or sounds like fun.”

Still writing in the guise of the audience, he ends the main part of the post (there is a terrific “after matter section” and loads of comments, too) with a gentle ultimatum to his fellow professional journalists:

“There’s a new balance of power between you and us.

“The people formerly known as the audience are simply the public made realer, less fictional, more able, less predictable. You should welcome that, media people. But whether you do or not, we want you to know we’re here.”

If you’re wondering what value there is in user-generated content, or if you’re clinging to the illusion that all these audience members are going to return to their seats and quit making their own media products, you need to read this post.

Mainstream Media Miss the Point of Participatory Journalism

Another group of journalists who might benefit from re-reading Rosen’s post would be the presenters at the Future of Journalism conference, an event held at the University of Cardiff in Wales earlier this month. Alfred Hermida, writing for PBS’s MediaShift blog, feels as if the titles of keynotes and workshops indicate even organizations considered leaders in utilizing user-generated content are still coming at it from the perspective of being the appointed “gate-keepers.”

Hermida writes,

“The advent of participatory journalism, or user-generated content (UGC), has done little to change the way the media works … The research paints a global picture of how journalists are seeking to maintain their position of authority and power, rather than create a more open, transparent and accountable journalistic process that seeks to work with readers …”

The British Broadcasting Corporation, a major player at the conference, illustrated the point being made very well.

“UGC has become institutionalized at the BBC as a form of newsgathering, consolidating the existing relationship between journalists and the audience … This institutional approach towards UGC was reflected in the BBC course on the topic, entitled ‘Have They Got News for Us.’ This session at the conference focused on how to scour comments, pictures and video from the public in order to separate the wheat from the chaff, rather than on how to collaborate with the audience on stories.”

It’s true that crowdsourcing one’s stories is a new skill set, one that many of us haven’t mastered as writers or editors, and that journalism is a long way from empowering citizen journalists to make significant discoveries the way citizen scientists can.

But I agree with the unspoken subtext of this post, which is that a serious, peer-to-peer (or public-to-pro) discussion of the public’s role in shaping, collaborating and even to some degree co-creating the future of journalism has to begin, and soon. Rosen’s essay of 2006 (see above) presages it. And it’s clear that many people are finding value in user-generated content, however much we journalists may disparage its shortcomings.

Nerds, News and Neat Stuff

One way in which journalists are responding to the participatory media landscape is by creating new tools to empower readers to participate intelligently, a niche that fits very nicely with traditional media roles of diving beneath the surface of complex issues and providing context to help others understand an issue’s impact.

Jan Schaffer, executive director of J-Lab: The Institute for Interactive Journalism, recently posted some comments about the winners of this year’s Knight-Batten Awards for Innovations in Journalism. Her piece takes a whirlwind tour through some of the more interesting innovations that are being cooked up inside and outside newsrooms, but the quote that stood out for me the most came from Ellen Miller, whose Sunlight Foundation is making data openly available on a huge array of things, from government contracts and grants, to lobbyists, to congressional bills, and even to the words used most frequently in the Congressional Record.

“Technology is not a slice of the pie of what we do, it’s the pan,” she said.

I think Miller “gets” this change to a participatory media environment and how journalists can enrich the conversation. The participatory nature of Web 2.0 apps and the tools that journalism’s new creative technologists develop aren’t just decorations to be sprinkled on top of the already pre-mixed media pie; they change how the pie is baked. And eaten!

Schaffer’s post is a nice sampler of developments from the outposts of journalistic practice. The focus on innovation is refreshing—while not all of the award winners are equally cutting-edge, these contestants are taking a look at their environment and filling unmet needs, instead of grumbling about how their audience (or former audience!) no longer looks to them for the same things it used to.

Bonus Link!

Civic News Networks: Collaboration v. Competition

Caveat emptor! I haven’t had a chance to watch this 45-minute video, a recording of a panel discussion at the August 2009 Association for Education in Journalism and Mass Communication conference. But it is moderated by Jan Schaffer of J-Lab (a center of American University’s School of Communication) and with a title like this, you can bet I want to hear what the panelists have to say!

Write This Way: Top Writing and Editing Links for September 7, 2009 September 7, 2009

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How Citizen Journalists Can Learn from Work of ‘Citizen Scientists’

This post is an excellent piece on PBS’s Media Shift Idea Lab about the alliance between professional scientists and citizen or amateur scientists, and what journalists could learn from this.

Post author Dan Schultz notes that he was tuned into scientific community’s attitude towards the contributions of non-professionals by an article on Carnegie Mellon University’s website that documented efforts by Eric Paulos, an assistant professor in the Human-Computer Interaction Institute, to equip “everyday mobile devices” with sensors used to collect reliable scientific data. The point of all this effort is to create “a new generation of ‘citizen scientists,’ connected both to the environment and each other.”

That story, combined with several other stories he read about recent astronomy discoveries being initially reported by amateur scientists, made him think about how journalists could learn from this friendly, if structured relationship between professional and non-professional scientists:

“All three types of scientists (professional, citizen, amateur) have beautifully compatible relationships.

“Professionals can safely focus on daunting tasks, knowing that amateurs are ready and willing to take on the smaller stuff (like keeping tabs on Jupiter). The community standards are clear and ultimately bound by cold hard observable fact, so amateurs can make meaningful contributions without diluting the knowledge base. Meanwhile, citizens are being empowered by professionals to help the scientific cause in a way that informs individuals and improves their lives.”

Shultz makes the following recommendations for journalists based on this.

    • Professional journalists can take the lead by clearly defining expectations, explaining best practices, and implementing an accessible infrastructure.
    • If amateur journalists do a good job of covering a smaller scope of topics or areas, then professionals can focus on the deeper, otherwise inaccessible issues.
    • Professional journalists are responsible for creating and maintaining the citizen network if they want it to meet their standards. (Emphasis mine)
    • Citizen networks need more than a host – they need to be explicitly empowered through tools and guidance.
    • A symbiotic relationship between the professional, the amateur, and the crowd is not just possible, it’s socially optimal.

      This article is the first one I’ve seen to turn the typically contentious and negative “real” journalist vs. blogger/citizen reporter debate on its head and posit citizen journalist work as a positive benefit to professional journalists. Definitely worth reading, considering, and discussing.

      Start With A Promise

      A great reminder on what the beginning of each story must do by veteran writing coach Jessica Page Morrell, guest posting on the Editor Unleashed blog.

      Morrell reminds us that, “Story openings are like job interviews, and if the words on the page entertain, you get the job. If they don’t, somebody who writes better gets the job.” She asserts that the easiest way to have your story get “hired” by editors (whom she correctly defines as “highly discerning reader(s) … connoisseurs who love the written word”) is to make a promise consistent with the genre you’re writing in, and then keep that promise.

      She takes readers through the various sorts of promises one might make in a memoir, in a science-fiction story, a romance, etc. These genre-specific tips also could apply to the tone of a nonfiction magazine article, and her general tips on matching the promise to the overall story should be taken to heart by nonfiction authors, who sometimes (in my experience as an editor) mistake a dramatic opening anecdote as a cure-all for a lack of feel for the true tone of the story they’re writing.

      As Morrell says,

      “An emotional opening prepares the reader for a heart-rattling journey, just as a philosophical opening promises a thoughtful exploration of themes, an action-packed opening promises a bronco-breaking ride, and a quiet beginning usually promises an intense exploration of characters’ lives.”

      Amen. Her post is a great reminder of the pact we make with the reader when we ask them to listen to our story, and our responsibility as writers to live up to the promise we make to them.

      Multimedia Magazine ‘FLYP’ Finds New Ways to Tell Stories Online

      From Poynter Online’s E-Media Tidbits section. Author Vadim Lavrusik reports on FLYP magazine, a New York-based publication that uses an innovative palette of online tools and Web 2.0 user functionality to cover topics from politics and science to art and music.

      FLYP augments traditional reporting and writing with animation, audio, video and interactive graphics. One of the major differences between FLYP and other magazines that have ramped up their digital/online versions is how the publication approaches news-gathering and production.

      “(Editor-in-chief Jim) Gaines said the production process at FLYP is different from any of the ‘old media’ publications he has worked for. At many publications there is a pyramid structure; at FLYP the production process is flatly distributed across teams. Everyone gathers and each medium is considered for a particular story. At magazines, on the other hand, the text is the primary medium. Even for Web sites multimedia elements are often an afterthought.”

      Another interesting point raised in the article is how FLYP is packaging rich media ads, which may help tease out the true profitability of using online ads as a mainstay of a publication’s business model. Currently, the publication is being privately funded by multi-millionaire Alfonso Romo, but Gaines would like to create a limited supply of “engaging” rich media ads which readers seek out, but which are not so commoditized that advertisers won’t pay top dollar for them.

      For writers and editors keeping tabs on where online media is going, especially how content and revenue will interact in the “everything should be free” web era, this article is required reading.

      Bonus Links!

      Promptly

      A fun little blog on the Writer’s Digest site that offers writing prompts for readers 3 times a week. Readers can upload their written response to the prompt in the comments section of each post!

      From Telegraph to Twitter: The Language of the Short Form
      Roy Peter Clark gets into microblogging and writes about its historical roots on Poynter Online’s Writing Tools blog.

      Write This Way: Writing and Editing Links for October 23, 2008 October 23, 2008

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      Photo courtesy SXC.

      Two perspectives on blogging and journalism, two calls opportunities to submit your work to be published online, and one very solid entry on the importance of craftsmanship in a freelance writing career are the catches of the day for our ongoing writing and editing link-fest.

      First, over at Columbia Journalism Review, an article by Ann Cooper reviews the impact that bloggers are having on mainstream media reporting. In “The Bigger Tent,” she covers shifts in the way organizations outside of journalism are treating bloggers, and the issues this trend raises for mainstream journalists. Along with many pundits, she concludes that the journalist-versus-blogger smackdown is over, but Web logs continue to reshape what journalism, as a profession, really means. In this segment, she quotes NYU journalism professor Jay Rosen.


      “These days it’s more the act of journalism that gets you entry into the tent, not whether you’re doing it every day, or doing it for pay….Does this mean we’re one big happy family in the big new tent? Far from it.

      “In an interview, Rosen said many bloggers still fume that they have second-class status; even when (bloggers) break news, ‘there’s still a sense that a story hasn’t really arrived until it’s picked up by the mainstream media.’ And while some traditionalists may be enjoying the breezier writing style that blogging allows, they wonder what it’s doing to journalism’s hallowed standards.”

      Overall the article lays out the current trends and tensions quite well, and seemingly with little bias for or against blogging.


      For those who have already recognized that journalism and blogging don’t have to be an either/or proposition, there is a 7-part series over at the Online Journalism Blog that covers the results of a survey of 200 journalists in 30 countries who blog. Posts cover topics ranging from blogging’s role in generating story ideas to its impact on the post-publication “life” of a story. This series might be quite useful for writers wanting some ammo to gain permission to start a blog associated with a print or online publication.

      The Writing Journey blog has been posting a series on “How to Start Your Freelance Writing Business,” and has an especially good post on honing your craft. Author Bob aptly summarizes the need to take the skills and technique involved in writing for Internet sites seriously and offers several good tips on how to do it, including my favorite:

      “You write. Plain and simple. Write every day. Write many kinds of things, test out different ideas, and see what you’re capable of and interested in.”

      Amen. I would add that there are all sorts of great resources for writers wanting to improve their craft, including the book Writing Tools by Roy Peter Clark, and the old stand-by On Writing Well by William Zinsser.

      Finally, here are two links to calls for writing submissions you may be interested in:

      BREVITY: Searching Through the Blog Fog

      BREVITY, a magazine featuring short works of creative nonfiction, has put out a call for short nonfiction narrative blog entries. The deadline for submissions is Oct. 31, and authors whose work is chosen to reprint in “The Best Creative Nonfiction, Volume 3,” edited by Lee Gutkind, forthcoming in August 2009 from W. W. Norton. Those bloggers chosen as contributors will receive $50 for one-time reprint rights.

      Shortfolio

      If brief fiction is more your style, Shortfolio, a blog/website which publishes short stories of 500 words or less, has put out a call for new submissions. The only requirements are that you meet the word limit, would like to have your story commented upon, and that the story not have been published anywhere else beforehand.